Laclie Pharmacy FAQ’s: 

1) Where can I get a medication review?

At Laclie Pharmacy, you can book your free  Medscheck appointment or medication review with one of our pharmacists! These appointments are designed to educate our customers about the medications they are taking. We tell you why you are taking the medication and the best time to take it to get the most benefit from it. We also look at any vitamins or minerals you may be taking to make sure that there are no drug interactions. All this is done in our private counseling room. Talk to one of our pharmacy team members to book your free appointment! 

2) What is a compounding Pharmacy?

Compounding is the art and science of making our own pharmaceuticals for a variety of conditions or problems. We bill ourselves as "problem solvers" in that we can often help someone where a traditional pharmacy can't. 

We specialize in Bio-identical hormone replacement therapy (BHRT), pain management and palliative care. 

When a product is no longer available, we can often compound it. Examples include Mecca ointment and Skin-cap for psoriasis. 

3) What are my options if I can’t swallow my medication?

Through compounding, Laclie Pharmacy can customize any medication into a liquid suspension, suppository or maybe even a lollipop! Liquids can be flavored to the customer’s preference and can be sweetened. They can be sugar-free or dye-free. Medications can be for a systemic effect or can be used for a topical effect such as oral fungus, chemotherapy-induced sores in the mouth or an anesthetic effect in the mouth or throat. Call us or visit us to consult with one of our compounding pharmacists regarding your treatment options.

4) My Doctor says I can’t take painkillers for my pain due to the medication I’m on. What are my options?

Pain can arise from a number of situations or conditions. Arthritis, other forms of inflammation (plantar fasciitis, tennis elbow) and nerve pain are prime examples. There are some people however that cannot take an oral medication due to drug interactions or stomach upset. Through compounding, Laclie Pharmacy can work with your doctor to get a prescription and customize a topical medicated cream or suppository to suit your needs. Call or visit us to consult with one of our compounding pharmacists regarding your treatment options.

5) Need a new Diabetic Glucose Monitor?

Glucose or sugar testing monitors should be replaced every 18 months to two years to ensure accuracy. They are free of charge*. Ask one of the pharmacy team members regarding a new meter and/or a diabetes medscheck. Free!

6) I’m not happy with my current pharmacy. How do I transfer to Laclie Pharmacy?

The team at Laclie Pharmacy will look after every detail. You don’t have to do a thing. Just give us a call or better yet, drop in to witness first hand the great customer service at Laclie Pharmacy that you are missing. We currently transfer five to ten people into our pharmacy per week due to poor customer service they are experiencing at their pharmacy.

7) How long will my rx take to fill?

Laclie pharmacy has invested in your health! We have ample staff to treat you like you were meant to be. Checking in is quick and efficient and regular prescriptions only take 10 to 20 minutes depending on how busy we are. Compounded prescriptions may take longer. That’s right, you don’t have to wait hours (or days) to get your prescription!

8) What are my options for head lice treatment?

Nothing seems to work anymore! My child repeatedly gets lice even though I treated them! Sound familiar? Traditional treatments aren’t working as well as they used to. Laclie Pharmacy has been compounding Malathion for the treatment of head lice for a number of years. We also make a prevention spray. Both of these products are available exclusively at Laclie Pharmacy and are available without a prescription. Call us or visit us to consult with one of our compounding pharmacists about your treatment options.

9) What are my options for nail fungus treatment?

Nail fungus can be painful but is often just unsightly. Oral prescription antifungal products are very expensive and can be harmful to your liver. Fluconazole nail polish, available exclusively from Laclie Pharmacy by prescription, is a very effective treatment option. Call us or visit us to consult one of our compounding pharmacists about your treatment options.

10) I don’t always remember to take my medication. What should I do?

Book your FREE Medscheck appointment with one of our pharmacist. We explain what the “little pink” ones are for and the best time to take them. We can also package your medication into a Dispill system that ensures that you are taking your medication at the right time and helping you remember to take them so a dose isn’t missed or doubled up on. 

11) How should I store my medication?

Your medication should be stored in a cool, dry place away from direct sunlight. The bathroom is not the best place as it is hot and humid. Your bedroom table stand is also not a good idea as pets or children may get into them.

12) I’m taking my medication away from home. What do I need to know?

Make sure that you store your medication in their original containers! Keep a medication record with you at all times. Laclie pharmacy can provide you one  when a medication review is performed at no charge. This provides with an official document PLUS you get to know what the “little pink ones” are for! Also, some medications need to be refrigerated.

13) How long will I need to be on my medication?

That depends on the medication! For short term problems such as colds, fevers acute injuries, the medication may only have to be taken for a few days or a few weeks. For chronic conditions such as high cholesterol, heart problems, asthma/allergies, diabetes, etc., the medication more than likely will be a long or longer proposition. Ask one of the pharmacists at Laclie pharmacy regarding your medication.

14) What should I do if I miss a dose of my medicine?

That depends on the medication whether you “catch up” or miss the dose altogether. Ask one of the pharmacists at Laclie Pharmacy regarding your medication.

15) What are my options for hemorrhoids or anal fissures?

Hemorrhoids and anal fissures can be very debilitating and painful. Sitz baths and over the counter products are marginally effective. Ever heard of a Rectal Rocket?? Available exclusively at Laclie Pharmacy with a prescription, the rectal rocket is designed to hold the medicine at the appropriate location for an extended period of time. Medications can be combined and vary depending on what condition we are trying to treat. Call us or visit us to consult with one of our compounding pharmacists about your treatment options.

16) What are my treatment options for nausea?

If you or someone you know suffers from nausea, regardless of the cause, talk to one of our pharmacy team members regarding your treatment options. Often people are unable to keep anything down when they are taking it orally. Laclie pharmacy is able to customize a prescription medication in either a topical cream, suppository or lollipop dosage form to alleviate this problem.

17) What are my treatment options for psoriasis?

If you or someone you know suffers from psoriasis, talk to one of the pharmacy team members about your treatment options including our compounded products!

18) What are my treatment options for psoriasis?

Psoriasis can be very embarrassing and painful. There is no cure, but Laclie Pharmacy compounds a very amazing product with a high rate of success in clearing the plaques associated with psoriasis. Dennis Lee, the owner of Laclie Pharmacy, has suffered from psoriasis for 30 years. This is the only product he has used with any success! Call us or visit us to consult with one of our compounding pharmacists about your treatment options.

19) I have erectile dysfunction, what can be done?

Not everybody wants to talk about it, but Laclie pharmacy is perfectly set up to handle any question you may have regarding ED. We have a private counseling room that affords some privacy for personal questions. We carry herbal products, prescription oral products and vacuum pumps for the treatment of ED. Call us or visit us to consult one of our compounding pharmacists about your treatment options in a private setting. Couples or one-on-one consultations are available.

20) My friend has been talking a lot about Bio-identical Hormone Replacement Therapy or BHRT. It’s all over the news.. What’s it all about?

There has been a lot of press regarding BHRT recently. Laclie Pharmacy is the only compounding pharmacy in the area. We can work with your doctor to ensure that you get the appropriate prescription. We compound medication for men and women. The hormones (estrogen, progesterone, testosterone and DHEA) can be compounded into creams or capsules depending on the customer’s preference. These are not synthetic but are bio-identical. Want to know what the difference is?? Call us or visit us to consult with one of our compounding pharmacists regarding your treatment options.

Ensure that medication is taken on time and properly with Dispill.
Laclie Pharmacy in Orillia features medication compliance packaging
Dispill™ is a patented, cold-sealed, multi-dose medication packaging system. Each Dispill™ pack is made up of 28 individual blisters containing a person’s prescribed medication for a specific time and date. Blister packs can be personalized according to each patient’s or person’s prescribed medication. 
In addition, Dispill™ provides fast access to essential information. The top of each individual blister pack lists the person’s name, the medication within and the time it should be taken. Carrying a Dispill™ blister pack lets everyone, including all health care professionals, know about the medication being taken.
DISPILL is a SIMPLE, SAFE and CONVENIENT medication distribution system offered to anyone who must take one or more medication. No more bottles! The pharmacist prepares your prescriptions and places the pills in the DISPILL blister pack. Also, each blister is personalized, detachable and colour coded per dose, making it easier to take medication and optimizes treatment compliance.