We are proud of our progress in striving to be the most consumer-friendly drug store in Orillia Ontario. Laclie Pharmacy was awarded from the Orillia Chamber of Commerce their Business Achievement Award for Customer Service in 2007, and we're also proud to have won Orillia Pharmacist of the Year and Orillia Pharmacy of the Year!
We know when it comes to Customer Service, you want real quality, not empty promises. For instance, we know that you want a real person to answer the phone, not a machine - so you'll never hear an answering machine when you call us, honest! We know you want your prescription filled in a timely manner, so you'll be satisfied to find our wait times are usually only 10 to 15 minutes for new or repeat prescriptions! We usually have two pharmacists on duty to serve you.
We also know that many times you have an issue to discuss that you don't want to broadcast to the whole world, so we provide a private counselling room where you can tell us frankly what you need and we can counsel you clearly and confidentially.
Laclie Pharmacy prides itself on being a truly full service pharmacy. Our friendly, award-winning team is always pleased to ensure your satisfaction.